Swarm Aero is redefining air power, building the largest swarming UAV and the most versatile swarming aircraft network in the world. The company is moving quickly to launch the first aircraft designed specifically for swarming, as well as the Command & Control software to mobilize swarms of thousands of heterogeneous autonomous assets and empower human operators to achieve superhuman results.
The team has created and exited multiple startups, negotiated defense deals worth billions of dollars, and designed and built 30+ novel aircraft, with aerospace experience from Scaled Composites, Airbus, Archer Aviation, Blue Origin, and Boom Supersonic.
Role Overview:
The Sr. Systems Administrator will be the primary point of contact for maintaining IT infrastructure, providing helpdesk support, and ensuring staff have the tools and technology they need to achieve maximum efficiency. This role requires a proactive, hands-on approach to day-to-day operations, focusing on end-user support, infrastructure management, and optimizing cloud and on-premises environments.
This is a unique opportunity for an ambitious individual to grow with Swarm Aero. The role offers significant career advancement potential, exposure to cutting-edge cloud technologies, and the chance to take ownership of IT operations. You will have the opportunity to shape the IT environment and eventually become the primary IT leader for an expanding office of 50+ people. Mentorship, continuous learning, and skill development will be a core part of your experience here. This is a hybrid role, spending 3-days onsite in Oxnard at our headquarters.
Key Responsibilities
What You’ll Do:
Administer and improve Entra ID / Azure AD, including user lifecycle management, group membership, access assignments, device identity, and directory hygiene
Manage Microsoft 365 administration across Exchange Online, licensing, user configuration, shared resources, distribution groups, and related end-user services
Own Intune administration for Windows endpoint management, including enrollment, configuration profiles, compliance policies, update rings, application deployment, device standards, and troubleshooting
Partner on or support Jamf administration for Apple device management and lifecycle operations
Own onboarding and offboarding workflows across identity, email, endpoint management, SaaS access, device preparation, and user readiness
Provision and maintain laptops, desktops, mobile devices, peripherals, and standard user equipment
Troubleshoot issues not only at the endpoint level, but also at the platform level across identity, policy, device management, and application access
Manage software deployment, patching coordination, licensing, and baseline configuration standards
Maintain and improve asset inventory, device assignment tracking, and operational accuracy across hardware and accounts
Support access and administration for core business systems and SaaS applications
Handle escalated user issues involving device compliance, account access, conditional access behavior, enrollment failures, authentication problems, and productivity platform issues
Support physical office IT operations including printers, conference rooms, shared devices, and other user-facing site technology
Create and maintain clean operational documentation for provisioning, administration, troubleshooting, and recurring workflows
Identify gaps in current processes and improve the scalability, consistency, and security of end-user IT operations
Required Qualifications
What We’re Looking For:
5 to 7 years of experience in systems administration, endpoint administration, internal IT, or MSP environments
Strong hands-on experience with Entra ID / Azure AD
Strong hands-on experience with Microsoft Intune in a production environment
Strong experience administering Microsoft 365 for end users, including licensing, Exchange Online basics, shared resources, and identity-linked services
Strong understanding of Windows endpoint management, device compliance, policy enforcement, software deployment, and troubleshooting
Experience supporting macOS environments and working with Jamf or equivalent Apple device management platforms
Experience owning onboarding and offboarding workflows from both the systems side and the operational execution side
Strong knowledge of modern identity and endpoint concepts, including device enrollment, compliance, conditional access interactions, MFA, access assignments, and policy troubleshooting
Experience with hardware lifecycle management, procurement coordination, asset tracking, and device deployment standards
Ability to troubleshoot across multiple layers, from user symptoms to backend platform configuration
Strong communication skills and ability to work directly with employees across technical and non-technical teams
Technical Skills:
Identity and Access Management (IAM): Experience with Entra ID (Azure AD) and Office 365 administration (Required)
Deep hands-on administration of Entra ID / Azure AD, including user lifecycle management, group-based access, MFA, and authentication troubleshooting
Initiative & Adaptability: Strong willingness to learn new technologies and adapt to evolving requirements
Problem-Solving: Demonstrated analytical and troubleshooting abilities
Soft Skills:
Ability to prioritize and manage multiple tasks efficiently in a fast-paced environment
Excellent verbal and written communication skills for both technical and non-technical audiences
Documentation-first mindset with a focus on process improvement
Strong collaboration skills and team-oriented approach
Self-motivated with ability to work independently
Preferred Qualifications:
Familiarity with Docker containerization and AWS-based applications
Scripting experience with PowerShell, Bash, or Python for automation
Background managing and maintaining enterprise productivity tools
Experience troubleshooting and optimizing cloud-based services
Previous experience in defense, aerospace, or regulated industries
Salary Range: $120,000 - $160,000, DOE
ITAR requirement
To conform to U.S. Government export regulations, applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.
Swarm Aero is an equal opportunity employer. We value diverse backgrounds and experiences and make employment decisions without regard to race, religion, national origin, gender, sexual orientation, age, veteran status, or disability.
What We Offer
Meaningful equity in a high-growth defense technology company
Competitive base salary commensurate with experience
Medical, dental, vision, and 401k
PTO and paid sick leave
Monthly wellness stipend
Daily catered lunch (office)
Paid parental leave
Direct impact on a critical national security mission
A world-class team of engineers and operators solving genuinely hard problems