Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together
SUMMARY: The Talent Acquisition & Strategy Manager will lead end-to-end talent acquisition strategy and delivery for hiring in India, while providing strategic oversight of the India-based recruiting team that supports hiring across North America, Europe, and other international markets. The ideal candidate will have extensive experience in IT recruitment, stakeholder management, and building high-performing recruitment teams. This individual will drive hiring strategy for India and manage the capacity, resources, priorities, and performance of the India-based recruiting team supporting international hiring needs.
PRIMARY DUTIES: Strategic Talent Acquisition Manager shall be responsible for but not limited to the following:
- Lead end-to-end talent acquisition strategy and delivery for hiring across India, ensuring alignment with business growth and workforce requirements.
- Partner with senior business leaders and hiring managers in India to understand workforce planning, hiring priorities, and talent requirements.
- Develop and execute scalable recruitment strategies for India and for the India-based recruiting support model serving international markets.
- Manage and mentor the India-based recruiting team, ensuring appropriate capacity, productivity, quality, service delivery, and stakeholder satisfaction.
- Partner with recruiting stakeholders across the US, Canada, Europe, and other regions to understand hiring demand and ensure the India-based recruiting team is appropriately aligned to support those requirements.
- Own recruitment metrics, dashboards, and reporting, including Time-to-Fill, Quality of Hire, Offer Acceptance Rate, Cost per Hire, and Source Effectiveness.
- Drive process improvements and recruitment best practices to enhance hiring efficiency and candidate experience.
- Build strong talent pipelines for niche and leadership-level IT positions.
- Collaborate with HR, Compensation, and Business Leaders throughout the hiring lifecycle.
- Ensure recruiting activities are aligned with applicable local employment requirements and company hiring policies, with appropriate coordination across supported geographies.
- Lead recruitment planning, forecasting, and resource allocation for India hiring and for the India-based recruiting support provided to international markets.
- Oversee recruiting capacity, resource allocation, and prioritization for the India-based team supporting international hiring requirements.
- Work closely with external partners, recruitment agencies, and sourcing vendors when required.
- Champion employer branding initiatives and talent engagement programs.
- Leverage data-driven insights to continuously improve recruitment performance and hiring outcomes.
Required Qualifications:
- Excellent verbal and written communication skills
- 12–15+ years of progressive experience in Talent Acquisition.
- Current designation should be Talent Acquisition Manager, Recruitment Manager, or equivalent, with experience leading India-based recruitment and/or supporting international hiring through an offshore recruiting model.
- Strong understanding of recruitment practices, sourcing strategies, and talent-market trends, with international recruiting practices preferred.
- Demonstrated experience leading recruitment in India, with experience supporting or managing recruiting delivery for international markets preferred.
- Excellent understanding of recruitment practices, sourcing strategies, and talent market trends, with knowledge of international recruiting practices preferred.
- Proven experience managing recruitment teams and engaging with senior stakeholders.
REQUIRED EDUCATION: Bachelor's degree in Human Resources, Business Administration, or a related field. MBA/PGDM is preferred.
LANGUAGE SKILLS: Ability to read, understand, and interpret job-related documents, instructions, policies, and communications in English. Ability to communicate effectively in English, both verbally and in writing, with employees, customers, vendors, and other business partners, as applicable to the position.
Mandatory Skills:
- Regularly spend long hours sitting and using office equipment and computers
- Minimum 5+ years of hands-on expertise with Greenhouse (GH ATS), including requisition management, interview workflows, reporting, scorecards, and recruitment analytics.
- Strong stakeholder management and influencing skills.
- Excellent communication, presentation, and negotiation abilities.
- Expertise in workforce planning and recruitment operations.
- Strong analytical and reporting capabilities.
- Experience managing high-volume as well as strategic leadership hiring.
- Experience supporting recruitment across multiple time zones and geographies, preferably through an offshore recruiting or shared-services model.
- Working knowledge of employment practices and recruiting compliance across India and supported international markets.
- Strong employer branding and talent mapping experience.
- Ability to thrive in a fast-paced, high-growth environment.
- Experience driving recruitment transformation and process automation.
WORK ENVIRONMENT: Remote
EXPECTED HOURS OF WORK: This position generally operates during normal business hours; however, specific start and end times may vary based on business needs, workload, and job responsibilities. Occasional work outside of normal business hours may be required.
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