The Riot Commercial Partnerships (RCP) team is responsible for identifying, building, and executing world-class partnerships with leading global brands. Our mission is to drive revenue through strategic commercial collaborations that bring meaningful value to Riot’s fans across Games, Entertainment, Esports, and Social Impact. Our premier partners help elevate the experience for millions of players and live audiences, while the Partnership Management team serves as the central point of contact, ensuring exceptional service and flawless execution.
As a Senior Partner Experience Manager, you will drive the planning processes and execution of the collective partner experiences across Global and Americas Events, including hospitality, VIP programs, exclusive experiences, and partnership activations. You will serve as a key connector across Partner Managers, Riot teams, partners, agencies, and vendors to bring strategic objectives to life through seamless, high-quality experiences.
You will own the end-to-end planning and delivery of partner experiences, balancing partner needs, business objectives, budget, and location. This role requires strong strategic thinking, operational rigor, creativity, and the ability to manage complex initiatives in a fast-paced environment.
Responsibilities:
- Lead end-to-end Partner Experience programs across Global and Americas Events, including hospitality, VIP experiences, activations, and partner deliverables.
- Partner with internal teams, agencies, vendors, and Event Production to ideate, plan, and execute high-impact experiences aligned with Riot and partner objectives.
- Own project plans, timelines, budgets, staffing, dependencies, and stakeholder communication to ensure seamless delivery.
- Own partner assets and event needs, including tickets, credentials, CPX/merchandise orders, gifting, signage, catering, photography, and VIP requirements.
- Coordinate team travel and onsite logistics for Global Events.
- Manage applicable partner contractual obligations and deliverables, ensuring commitments are clearly understood, tracked, and fulfilled.
- Identify opportunities to improve partner experiences, processes, and cross-functional collaboration.
- Manage temporary staff, agencies, photographers, and vendors as needed.
Required Qualifications:
- 7+ years of experience in partnerships, experiential events, marketing, production, or a related field.
- Deep experience leading live events from experience design through production and onsite execution.
- Proven ability to build strong partner relationships and deliver exceptional partner experiences.
- Strong project management, organizational, communication, and stakeholder management skills.
- Ability to balance creative thinking with strategic and business objectives.
- Ability to manage multiple complex projects and shifting priorities in a fast-paced environment.
- Experience with budget development, forecasting, and spend management.
- Willingness to work evenings, weekends, and holidays as needed.
- Up to approximately 30% annual domestic and international travel.
Desired Qualifications:
- Experience in games, esports, entertainment, or media.
- Experience leading complex, high-visibility global programs.
- Experience developing premium hospitality, VIP, and experiential programs for global partners.
- Experience working across international teams, agencies, vendors, and event production partners.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.
At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
- Safeguarding confidential and sensitive Company data
- Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
- Accessing Company assets, secure digital systems, and networks
- Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.