The role: What's in the Box
As a Supply Risk Planner, you will support the day-to-day execution of supply risk tracking and operational planning across your assigned ingredient category. You will focus on maintaining key risk databases, tracking supplier commitments, and identifying short-term inventory and supply constraints before they impact customer delivery or menu availability.
Sitting within the Supply Risk & Planning team and reporting to the Associate Director of Supply Risk & Planning, you will drive routine risk analysis, monitor category metrics, and proactively evaluate emerging supply risks. You will act as a pragmatic problem solver and key operational liaison with Strategic Sourcing, SCO, Demand Planning, and Menu Planning across our EU markets.
What you’ll do: The Recipe
Long-Term Supply Risk & Planning (T-12 to T-52)
- Volume Commitments: Track supplier volume commitments for your category, identifying under- or over-committed volumes, and coordinate with Strategic Sourcing and Menu Planning to execute mitigation steps.
- Menu Planning Constraints: Maintain and update the catalogue of category supply constraints (e.g., SKU volume caps, supplier lead-time limits, minimum recipe frequency requirements) that feed into Menu Planning cycles.
- SKU Portfolio Reviews: Provide accurate data and category analysis for quarterly SKU portfolio reviews, ensuring active SKUs align with business performance and customer requirements.
Mid-Term Supply Risk & Planning (T-0 to T-12 — Menu Planned, Not Yet Live)
- Supply Volume Tracking: Monitor SKU and supplier-level forecast shifts in your category to identify emerging availability risks that require immediate mitigation.
- SKU Risk Database: Maintain the category SKU risk database and follow established risk management protocols. Partner with Strategic Sourcing, SCO, and FSQA to maintain updated risk scores per SKU and engage Menu Planning when demand steering is needed.
- Waste at Risk: Track waste-at-risk projections for your category. When waste projections exceed acceptable limits, engage Demand Planning, SCO, and Menu Planning to initiate corrective actions before menus go live.
- Inventory on Hand: Monitor inventory levels against forecasted demand across fulfillment centers, partnering with SCO and 3PW teams to maintain healthy stock parameters.
- SKU Caps Management: Track the operational impact of SKU caps on recipe options. Where caps overly constrain customer menu variety, discuss with Strategic Sourcing, SCO and Menu Planning to reduce the customer impact.
- Allocation Execution: Support allocation decisions across markets when a known SKU shortage occurs ahead of menu lock-in, following established business allocation logic.
- NID Go-Live Readiness: Perform final operational risk checks with SCO to verify that all approved NIDs within your category are correctly enabled for ordering prior to menu launch.
What you’ll bring: The Ingredients
- 2+ years of experience in supply chain planning, procurement operations, or a related field, backed by a degree in Supply Chain, Business, Economics, or a relevant discipline.
- Data Proficiency: Proficient in working with spreadsheets (Google Sheets) using formulas, lookup functions, and pivot tables to analyze operational datasets.
- Tooling & AI Usage: Exposure to SQL or BI reporting tools (such as Databricks) is helpful, alongside a strong interest in utilizing AI to streamline analysis and routine tasks.
- Pragmatic Problem Solving: Hands-on mindset with an ability to break problems down into clear, manageable steps and propose practical solutions.
- Supply Chain Basics: Good understanding of fundamental supply chain concepts, including lead times, MOQs, stock levels, and volume forecasts.
- Prior experience in food production, meal-kit operations, FMCG, or perishable inventory environments is a strong plus.
- Constructive Collaboration: Communicates clearly and constructively with stakeholders across departments, maintaining a positive, solution-oriented approach.
- Adaptability & Self-Motivation: Detail-oriented, eager to learn, and comfortable adapting to changing priorities in a fast-paced environment.
- Execution & Time Management: Able to manage routine workload effectively, deliver assignments within agreed timelines, and proactively flag priorities or conflicts to your manager.
- Language: Fluent communication skills in English (written and spoken).
Above all, we are looking for people who will make HelloFresh better. There are many different ways of developing skills, and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.
Are you the missing ingredient? If this sounds like a tasty opportunity, we’d be excited to hear from you. We aim to review your profile and respond within 5 business days.
What we offer: The Toppings
- 70% off HelloFresh or Green Chef boxes
- Company pension scheme
- Gym membership
- Bupa private medical insurance (including dental & family cover options)
- Mental health first aiders and an employee assistance programme
- Dog friendly office
- Nursery support scheme
- Cycle to work scheme
- Group Life Assurance
Location: The HelloFresh Farm, 60 Worship Street, EC2A 2EZ, London
To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.
Hybrid Working Policy
We offer a hybrid working policy for eligible roles, allowing flexibility to work from home and in the office. For more details on eligibility and how this applies to the role you're applying for, please consult with your recruiter.
Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.
You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company.
If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager