We’re always looking for the ones truly passionate about their work. If you are amongst them, you can rest assured there is a place for you in eMAG. We’ve grown very fast and are determined to keep doing so. What brought us here is our desire for continuous evolution and practical results.
More than 6000 colleagues are part of eMAG Teams. We strongly believe in people's development and therefore every year we invest more and more energy and resources to remain an organization that is constantly learning. We want to ensure that you’ll have the most talented colleagues and the proper environment to grow and achieve great results, to become what you desire on a personal and professional level. Join us, grow faster!
Junior Payment Monitoring Analyst @HeyBlu
HeyBlu is a Romanian e-money licensed fintech company that aims to provide financial services to customers and merchants operating in the e-commerce space. Our vision is to increase the financial power of e-commerce buyers & sellers, making a positive impact in their everyday lives. We do this by extending the purchasing power of retail shoppers in easy and convenient ways, while also helping e-commerce merchants with the capital needed to grow their business.
Being part of eMAG group, the largest e-commerce player in Romania, HeyBlu is focusing on building a financial offering for customers and merchants operating within the eMAG ecosystem by implementing an “embedded finance” approach. As part of the global Prosus group, we share the same purpose: “Improving everyday life for billions of people through technology”. In the HeyBlu team we are building an entrepreneurial, results-driven, agile, and collaborative culture based on the core values we share across the group: ownership, accountability, innovation, adaptability and customer focus.
What you’ll have to do:
- Analyze transaction data to identify trends, anomalies, and opportunities across merchant portfolios, payment volumes, and success/decline rates
- Monitor and investigate errors & unusual events in the payment process
- Maintain reports and dashboards that track key payment KPIs such as approval rates, error rates, settlement volumes, and revenue per merchant
- Query internal databases using SQL to extract, clean, and validate data for recurring and ad-hoc analyses
- Support reconciliation activities between processor, acquirer, and internal records, flagging discrepancies and helping investigate root causes
- Partner with Operations, Risk, Finance, and DevOps teams
- Suggest improvements to existing reports, processes, and data quality, and take initiative in testing new ideas
What makes you a good fit:
- 1-2 years of professional experience in a data analysis environment (e.g., business analyst, reporting analyst, data analyst, finance or operations analyst)
- Experience in fintech, payments, banking, or e-commerce is a plus, but not required
- Fairly fluent in Excel: pivot tables, formulas, data cleaning
- Beginner-level SQL: able to write basic queries (SELECT, JOIN, GROUP BY, filtering) and eager to grow
- Good command of English
- Curious, analytical, growth minded
Curious to find out more about the next step in your career? Apply now and if your experience is relevant for the role you wish, we will give you a call for more details! Also, here you can find our confidentiality policy if you want to consult it.