Job Summary
The Senior Industry Manager leads market strategy and business development for the Transmission and Distribution (T&D) segment. This role is responsible for understanding customer needs, market trends, competitive dynamics, and application opportunities, then translating those insights into practical strategies that support growth for Phoenix Contact in the T&D market.
The Senior Industry Manager partners with Sales, Product Management, Application Engineering, Engineering Services, customers, channel partners, and industry stakeholders to identify opportunities, support strategic pursuits, strengthen solution positioning, and improve Phoenix Contact’s ability to serve utilities, OEMs, EPCs, consultants, integrators, and other participants in the T&D ecosystem.
Responsibilities
- Market Intelligence and Domain Strategy
• Maintain a current understanding of the T&D market, including utilities, OEMs, EPCs, consultants, integrators, competitors, regulations, technology trends, and customer investment priorities.
• Identify market changes, customer challenges, and application needs that create growth opportunities for Phoenix Contact.
• Define priority applications, customer segments, and market opportunities where Phoenix Contact can compete and grow.
• Provide clear market recommendations supported by customer input, competitive information, and business potential. - Customer and Opportunity Development
• Identify and prioritize customers, partners, and industry stakeholders that are important to growth in the T&D segment.
• Support strategic customer engagements by helping define customer challenges, business value, application fit, and recommended approaches.
• Work with sales teams to qualify opportunities and focus time and resources on customers with strong business potential. - Application and Solution Positioning
• Develop a strong understanding of common T&D applications and connect customer requirements to relevant Phoenix Contact products, services, and solution capabilities.
• Collaborate with Product Management, Application Engineering, and Engineering Services to validate technical fit, delivery requirements, risks, and support needs.
• Translate customer and market input into practical solution positioning, sales guidance, and product feedback. - Sales Enablement and Market Activation
• Create and maintain practical tools, messaging, training materials, and guidance that help sales teams position Phoenix Contact effectively in the T&D segment.
• Provide input for account planning, opportunity strategy, customer presentations, value propositions, and go-to-market activities.
• Share lessons learned from customer engagements, pursuits, and market activity to improve future sales and business development efforts.
• Coordinate with internal teams to ensure market activity is aligned, actionable, and connected to commercial priorities. - Industry Engagement and External Relationships
• Build relationships with customers, consultants, EPCs, OEMs, integrators, associations, standards organizations, and other stakeholders in the T&D market.
• Represent Phoenix Contact in appropriate industry forums, customer meetings, conferences, and strategic business discussions.
• Use external relationships and industry
Qualifications
- Bachelor’s degree required; engineering, business, economics, or a relevant technical discipline preferred. Advanced degree is a plus.
- Ten or more years of progressive experience in the T&D segment or a closely related power, energy, utility, industrial, or infrastructure market, with experience in business development, industry management, product marketing, solution selling, program leadership, or application support.
- Demonstrated ability to understand market needs, define business opportunities, and coordinate cross-functional action plans.
- Strong knowledge of T&D customers, applications, technologies, standards, buying processes, and market participants.
- Proven ability to influence customers, partners, sales teams, technical teams, and senior leaders without direct authority.
- Ability to connect customer needs, technical requirements, product capabilities, and commercial execution.
- Excellent executive presentation, writing, facilitation, and communication skills in English; additional language capability is a plus.
- Working knowledge of CRM, market and account intelligence, Microsoft 365, analytics, collaboration, and virtual-presentation tools.
Essential Job Functions
- Must be able to travel by air
- Must be able to sit for extended periods of time
- Must be able to communicate effectively in English
- Must be able to lift 25 lbs.
- Must be willing and able to travel overnight approximately 35% to 55% of the time, including domestic and international travel.
- Regular and on-time attendance.
Perks & Benefits
Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, life insurance, short & long-term disability, assistance, and more!
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Phoenix Contact is committed to the diversity of our employees. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.
If you need special accommodations to access job openings or to apply for a job, please call 717-944-1300 between the hours of 8 AM and 5 PM, Eastern Standard Time, Monday – Friday or email HR@phoenixcontact.com.
Notice to Staffing Agencies, Placement Services, and Professional Recruiters:
Phoenix Contact has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact Phoenix Contact employees directly in an attempt to present candidates. Phoenix Contact will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Phoenix Contact, including unsolicited resumes sent to a Phoenix Contact mailing address, fax machine or email address, directly to Phoenix Contact employees, or to Phoenix Contact’s resume database will be considered Phoenix Contact property. Phoenix Contact will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Phoenix Contact will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees. Phoenix Contact will not pay a fee to any Recruiter that does not have a signed Phoenix Contact contract in place specific to the position for which the resume was submitted. Recruiting vendor agreements will only be valid if in writing and signed by Phoenix Contact's Head of People & Organization or his or her designee. No other Phoenix Contact employee is authorized to bind Phoenix Contact to any agreement regarding the placement of candidates by Recruiters. By submitting a candidate to Phoenix Contact, recruiters agree to be bound and comply with this policy.