Job Overview:
The Regional Payroll Manager will play a pivotal role in overseeing end-to-end payroll operations, partnerships, implementations and product readiness for their assigned region, ensuring consistent, compliance and scalable payroll delivery. This role partners closely with internal teams and external vendors to deliver a high-quality regional payroll experience aligned with Globalli’s standards.
Key Responsibilities:
Regional Payroll Operations and Product Development:
- Own regional payroll execution across assigned countries, including payroll runs, implementations and ongoing operational readiness.
- Serve as the regional subject matter expert for payroll processes, country requirements, and partner capabilities.
- Become a power user of the Globalli platform to deliver effective training and provide expert guidance to internal teams and regional stakeholders.
- Collaborate cross‑functionally with Sales, Customer Service, Product, and Engineering to enhance regional payroll operations, document and test proposed enhancements, and educate internal teams.
- Conduct platform testing, communicate product requirements, document results, and partner with internal teams to ensure the platform functions as expected.
- Troubleshoot regional payroll and integration issues and collaborate with internal and external stakeholders to reach timely resolutions across multiple employment and delivery models.
- Create and maintain comprehensive documentation, including setup guides and standard operating procedures (SOPs).
Regional Payroll Compliance, Partnerships and Country Readiness:
- Regional payroll ownership: Oversee Globalli’s ability to process payroll within the assigned region, aligning operational capacity with business demand.
- Global payroll processing: Implement and execute payrolls for assigned region, ensuring accuracy and timeliness.
- Issue resolution: Investigate and resolve compliance‑related payroll discrepancies and escalations.
- Documentation and reporting: Maintain accurate, audit‑ready documentation of payroll processes, controls, and compliance reports.
- Regulatory monitoring: Track and interpret payroll legislation and regulatory changes, document impacts, and communicate updates to internal teams.
- Vendor partnerships: Identify, onboard, and manage relationships with last‑mile payroll vendors, including onboarding, performance management, and ongoing operational alignment, to ensure reliable local execution.
- Implementation oversight: Coordinate and oversee new country and client payroll implementations within the region, ensuring smooth product setup and scalable operational processes.
- Year‑end accountability: Ensure timely and accurate submission of employee year‑end tax documents (e.g., W‑2s, 1099s, T4s, P60s).
What You’ll Bring:
- 5+ years of proven payroll experience managing multi-country or regional payroll operations in a high-growth or startup environment.
- Strong communication skills with the ability to explain complex data clearly across formats.
- Hands-on experience owning payroll delivery, vendor relationships and escalations across multiple employment and payroll delivery structures.
- Experience with Managed Payroll Services and working across multiple time zones.
- Comfortable working remotely and independently in a fast-paced, evolving environment.
- Multilingual capabilities (English & Spanish fluency required; additional languages a plus).
- Client-Centric Approach: Experience supporting high-touch enterprise accounts and managing escalations with professionalism.
- Problem-Solving Skills: Skilled in analyzing pay slips, reconciling payroll data, and resolving complex issues.
- Adaptability: Thrive in ambiguity and adapt quickly to shifting priorities and jurisdictions.
- Analytical Mindset: Strong research and documentation skills with a focus on workflow optimization and process improvement.