Empowering communities through accessible, inclusive, and compassionate care, this is the work we do every day.
At Jane Pauley Community Health Center, every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status.
Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace, you are becoming part of a mission that truly matters.
Under direction of the Pharmacy Manager or Director of Pharmacy Operations and in close partnership with other pharmacy and clinic staff, the Pharmacy Delivery Driver provides support to assure that Jane Pauley Community Health Center (JPCHC):
- operates a fully compliant, patient-centered, retail pharmacy service, and
- is positively impacting JPCHC patients’ wellness, health, and chronic disease management through meaningful integration of pharmacy expertise and customer service.
Essential Duties and Responsibilities include the following. Other duties may be assigned:
- Delivery of Medications: Safely deliver prescription medications, over-the-counter products, and medical supplies to customers, including patients’ homes, hospitals, clinics, and other healthcare facilities.
- Accurate Order Handling: Ensure all packages are delivered in the correct quantities and to the right location, and that prescriptions are checked for accuracy before delivery.
- Customer Service: Provide excellent customer service, ensuring patients and healthcare professionals are satisfied with the delivery Communicate any delivery issues, delays, or special requests with patients or pharmacy staff.
- Route Planning: Plan and follow the most efficient delivery routes to minimize delays and fuel consumption, while adhering to delivery schedules.
- Safety & Compliance: Adhere to all traffic laws, safety regulations, and company policies. Ensure proper handling and storage of medications during transport and maintain confidentiality regarding patient information (HIPAA compliance).
- Inventory Management: Assist with loading and unloading deliveries, ensuring all items are properly secured for transport. Occasionally assist with inventory tracking and organizing stock as needed.
- Vehicle Maintenance: Maintain the delivery vehicle, ensuring it is clean, fueled, and in good working condition. Report any mechanical issues promptly to management.
- Documentation: Keep accurate records of deliveries, including delivery logs, patient signatures, and proof of delivery when Report any discrepancies or issues that arise during delivery.
Minimum Qualifications:
- High school diploma or equivalent required.
- Valid driver’s license with a clean driving record.
- Proven experience as a delivery driver, courier, or in a similar role (experience in pharmacy or healthcare delivery is a plus).
- Excellent communication and customer service skills.
- Ability to follow delivery instructions and prioritize tasks effectively.
- Strong attention to detail and ability to handle sensitive information with confidentiality.
- Ability to lift and carry packages weighing up to 25 pounds.
- Familiarity with GPS and route planning software is preferred.
- Knowledge of local roads and traffic patterns is a plus.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
- The employee is occasionally required to stand and
- The employee must occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust
Why You’ll Love Working Here
- Purpose-driven work that directly impacts access to care across our communities
- Robust benefits package (medical, dental, vision) designed to support you and your family
- Generous PTO because we believe caring for others starts with caring for yourself
- 401(k) with employer contribution to help you plan for what’s ahead
- Life and disability coverage for peace of mind
Here, you are not just filling a role—you are helping shape healthier communities and advancing equitable care every day!