The Senior Pricing & Packaging Manager is a hands-on, analytically deep individual contributor who produces the research, modeling, and pricing mechanics that inform how AvidXchange prices and packages its products and services. Reporting to the Senior Director, this role designs and runs price sensitivity studies, elasticity and profitability models, competitive assessments, and segmentation analysis, then translates the results into clear, decision-ready recommendations on price points, packaging constructs, and promotional offers.
The role also carries the operational side of pricing: making sure approved pricing is accurately reflected in quoting, order forms, billing, and systems so that launches and promotions land cleanly for Sales and for customers. Working independently under limited supervision, this role is the go-to source of pricing evidence for the function and partners closely with Product Marketing, RevOps, Marketing, Sales, Systems & Tools, and Legal to move pricing decisions from analysis into execution.
What you'll do:
- Design and independently execute pricing studies, including price sensitivity analysis (van Westendorp, Gabor-Granger), conjoint or MaxDiff research, and elasticity models built directly from transaction and usage data.
- Analyze market trends, competitor pricing, customer segmentation, product profitability, and price elasticity to develop sustainable pricing strategies.
- Monitor pricing performance post-launch, report on realization and elasticity against forecast, and recommend adjustments; share methods and findings with teammates and analysts supporting the pricing function.
- Develop pricing recommendations for new product and service launches in partnership with the Senior Director of Pricing & Commercialization, documenting assumptions, trade-offs, and expected revenue impact.
- Evaluate pricing performance and elasticity across the customer ecosystem (Buyer, Supplier, Partner) through original research and modeling, partnering with market and pricing analysts as the function grows.
- Inform our Strategic Partnership team as they build pricing that supports the long-term partner strategy.
- Project manage initiatives to grow existing customers' wallet share, ensuring smooth execution and minimal disruption.
- Execute promotional pricing in partnership with Systems & Tools team to ensure proper documentation and system updates.
- Coordinate with Product Marketing, RevOps, Marketing and Sales teams to align promotional pricing with campaign timing.
- Ensure pricing meets requirements for billing automation, legal & compliance.
- Collaborate with product marketing lead, and cross functionally with sales, and operations teams to ensure seamless integration and execution of new product pricing strategies.
- Develop pricing recommendations for new product and service launches in partnership with the Product Marketing lead, documenting assumptions, trade-offs, and expected revenue impact.
- Assess implications of new products on existing order forms, sales alignment, and quoting rules.
What we're looking for:
- Bachelor's degree in Business, Economics, Finance, or a related field
- 5+ years of experience in pricing strategy, product management, or a related field.. Experience in SaaS, Payments and/or Fintech preferred.
- Demonstrated, hands-on experience personally designing and executing price sensitivity studies and elasticity models, not solely directing analysts who perform the work.
- Strong project management skills with the ability to manage multiple initiatives simultaneously.
- Strong analytical skills with expertise in market analysis, price elasticity, and profitability modeling, including direct experience building models from raw transaction-level data.
- Proven track record of successfully launching new products and developing long-term pricing strategies.
- Excellent communication and collaboration skills, with the ability to influence cross-functional teams and senior leadership.
- Proficiency in SQL and data analysis software, pricing/research tools, and CRM systems (e.g., Salesforce CPQ).
About AvidXchange
AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they’ll tell you our people are at the core of who we are. At AvidXchange, mindset is everything. We are Connected as People, Growth Minded, and Customer Obsessed. These three mindsets represent our culture – who we are, who we’ve always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,300 teammates working across the U.S., or remotely. AvidXchange is proud to be Certified™ as a Great Place to Work®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years – that AvidXchange is a Great Place to Work®.
Who you are:
- A go-getter with an entrepreneurial mindset – that means you are not afraid of taking risks, winning big or facing the unknown.
- Someone who understands that business is people centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships.
- Focused on making a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential.
What you’ll get:
AvidXchange teammates (we call them AvidXers) get the perks and prestige of a growing tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, and competitive benefits. At AvidXchange, we are building more than a tech company – we are building an experience. We remain committed to a culture where you can fully be 'you’ – connected with others, chasing big goals, and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you’ll tell for years, you’ve come to the right place.
AvidXers enjoy:
- 18 days PTO*
- 11 Holidays (8 company recognized & 3 floating holidays)
- 16 hours per year of paid Volunteer Time Off (VTO)
- Competitive Healthcare
- High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage
- Dental Base Plan Coverage
- 100% AvidXchange paid Life Insurance
- 100% AvidXchange paid Long-Term Disability
- 100% AvidXchange paid Short-Term Disability
- Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents
- Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents
- 401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2%
- Parental Leave: 8 weeks 100% paid by AvidXchange**
- Eldercare Leave: 8 weeks at 100% pay to care for a qualifying family member***
- Discounts on Pet, Home, and Auto insurance
- Onsite gym fitness center, yoga studio, and basketball court
- Gym reimbursements for remote teammates up to $28/month
- Tuition Reimbursement up to the federal maximum of $5,250***
- Hybrid Workplace Flexibility
- Free parking
*Fully granted from beginning of year, pro-rated if hired mid-year
**Must be full-time for at least 3 months
***Must be full-time for at least one year
Equal Employment Opportunity
AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.