Growth Systems Manager (Business Development & Marketing Technology)

Position: Growth Systems Manager

Location: Remote in Colorado, Maryland, or Virginia | Other locations may be considered 

Compensation: $60,000-$80,000 Annual Salary | Dependent on Candidate Experience

Schedule: Monday to Friday | Flexible Hours 

At Sandstone Care, our mission is to Inspire and Empower change. We provide high-quality behavioral health treatment for adolescents, young adults, and their families through a people-first approach grounded in compassion, clinical excellence, and innovation. We're looking for a Growth Systems Manager who is excited to help shape the future of our technology ecosystem and serve as a trusted partner to leaders across the organization.

Position Overview

The Growth Systems Manager is an individual contributor role responsible for the technology platforms that support Sandstone Care's Growth team including Admissions, Business Development, and Marketing. As a member of the Information Systems team, this role serves as the primary technology partner for Growth leaders, translating business needs into scalable solutions that improve efficiency, client engagement, and census growth. This position owns the Growth technology stack, including CRM, contact center, marketing, engagement, and privacy platforms. The Growth Systems Manager will play a key role in major technology initiatives and implementations. 

Key Responsibilities

• Serve as the primary owner and administrator of Growth systems, including CRM, contact center, marketing, and engagement platforms.

• Configure, optimize, and maintain workflows, automations, integrations, reporting, and data quality.

• Partner closely with Admissions, Marketing, and Business Development leaders to identify and implement technology solutions.

• Lead Growth-related technology projects, including requirements gathering, implementation, testing, training, and adoption.

• Manage relationships with vendors and implementation partners.

• Develop reporting and dashboards that support data-driven decision-making.

• Maintain clear documentation, system governance, and best practices.

• Collaborate across departments to ensure solutions are scalable, sustainable, and aligned with organizational goals.

Success in this role requires a blend of technical expertise, project leadership, business partnership, and a commitment to continuous improvement.

Qualifications / Education / Experience:

• Candidates must be eligible to work in the United States
• Minimum of 3+ years as the primary administrator or owner of a CRM or comparable business platform with ability to show examples of hands on experience configuring a CRM required 
• Experience with New Resilence, Salesforce, or a healthcare focused CRM strongly preferred
• Experience with API integrations is preferred
• Familiarity with call tracking and contact center platforms such as CallTrackingMetrics (CTM), CallRail, or Five9 is a strong plus; willingness to learn and own these systems is required
• Familiarity with HIPAA-compliant marketing data tools (Ours Privacy, Freshpaint, or similar), Google Analytics 4, and tag management is a plus
• Must be able to work across multiple time zones
• A high school diploma or GED is required. Bachelor’s Degree is preferred
• Previous experience or general knowledge of behavioral health treatment providers is preferred
• Experience using Microsoft Office products such as Word, Excel, PowerPoint, Outlook, Access, etc.

The Perks

At Sandstone Care, we believe that great care starts with our employees. That’s why we offer a comprehensive benefits package to support you in your personal and professional journey. Some of the benefits include:

• A competitive compensation and total rewards package including a meaningful salary, merit-based pay increases, and professional growth opportunities.
• A flexible PTO package that includes accrued PTO, paid holidays, and wellbeing days
• 401(K) program with 5% company match
• High quality medical, dental, and vision insurance with a variety of package options that meet your needs and majority company paid.
• A robust Employee Assistance Program: Including counseling, legal consultations, financial planning, and wellness coaching.
• A collaborative and supportive community of therapists and team members: Fostering a positive work environment.

What to Expect: Our Interview Process

Here's an overview of what comes next:

1. Application Review: We'll promptly review your application within a couple of business days.
2. Discovery Call: Expect a 30-minute discovery call with one of our Talent Acquisition Specialists.
3. Interview with Hiring Manager: You'll have 1 hour interview with the VP of IT 
4. Offer: If all goes well, you'll receive an offer.

Expected Interview Timeline: The entire process typically takes 2-4 weeks. 

Sandstone Care’s Commitment to Diversity, Equity, & Inclusion 

At Sandstone Care, we are committed to fostering a culture of diversity, equity, and inclusion that not only enriches the lives of our employees but also ensures the wellbeing and care of our clients, regardless of their race, ethnicity, gender identity, sexual orientation, socioeconomic status, age, ability, or background. We believe that embracing diversity and promoting equity and inclusion are integral to our mission of providing high-quality behavioral health services.

Sandstone Care is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and empowered. We do not discriminate based on race, color, religion, creed, age, sex, national origin, ancestry, marital status, veteran status, sexual orientation, gender identity, disability, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs.