Why Housecall Pro?
Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well.
While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.
We also offer:
- A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
- Paid holidays and flexible, take-it-as-you-need-it paid time off
- Equity in a rapidly growing startup backed by top-tier VCs
- Monthly tech reimbursements
- A culture built on innovation that values big ideas, no matter where they come from
Role Overview
As a Senior Staff Product Manager, you drive the development and execution of product strategies across the Estimates experience, spanning the templates, pricing, and estimate workflows that Pros use to win and price jobs. You balance long-term planning with tactical execution, working cross-functionally with engineering, design, marketing, sales, and operations to bring innovative products to market and enhance existing ones. You define the product vision, shape the roadmap, and ensure initiatives align with company objectives while delivering measurable business impact.
At this level, you lead high-impact, complex product initiatives that require cross-organizational alignment and coordination. Estimates cannot move without touching adjacent product areas (Price Book, Jobs, Customers), so you drive alignment across teams without owning every surface. You anticipate industry trends, leverage data-driven insights, and develop frameworks to scale product development. Your expertise allows you to influence company-wide product strategies while maintaining a strong customer focus.
You serve as a mentor and coach to developing product team members, fostering a high-performance culture and driving continuous improvement across the organization. Your ability to operate at both strategic and execution levels enables you to deliver transformative solutions that optimize the user experience and achieve business goals.
Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Their success is our success.
What you do each day:
- Define and execute product vision and strategy across multiple product lines, ensuring alignment with long-term business objectives
- Anticipate market trends, customer needs, and competitive dynamics to shape future product direction
- Establish scalable frameworks for prioritization and decision-making across teams
- Lead cross-functional collaboration with Engineering, Design, Marketing, Sales, and Operations to develop high-impact solutions
- Write detailed requirements and resolve edge cases up front with a remote engineering team, proactively flagging gaps and proposing alternatives
- Navigate dependencies on adjacent domains (Price Book, Jobs, Customers) and drive alignment across their owners
- Shape and refine user experience through research, user testing, and data-driven insights
- Own and maintain a rolling, quarterly-planned product roadmap, balancing strategic vision with short-term execution needs
- Maintain living product documentation and problem-statement one-pagers, monitor key performance indicators, and use insights to drive continuous improvement
- Shape the AI direction for Estimates while mentoring and supporting developing product team members and contributing to the growth of the product management team
Qualifications:
- 8+ years of experience in product management, including leadership of complex product initiatives
- Bachelor's degree in a related field or equivalent work experience
- Proven experience driving team efficiency or output quality through the strategic use of AI tools and automation
- Proven ability to drive alignment across adjacent product domains and business functions without owning every surface
- Experience partnering with detail-oriented, remote engineering teams, including limited time zone overlap, and writing complete, edge-case-aware requirements
- Expertise in using growth stack tools (i.e. Amplitude, Segment, Braze, LaunchDarkly)
- Strong knowledge of agile development, product strategy, and user experience best practices
- Experience with pricing, quoting, or estimating workflows (e.g., field service, construction, or B2B SaaS)
What will help you succeed:
- Passion for user experience and deep customer empathy
- Exceptional problem-solving and analytical skills, leveraging data to drive business impact
- Strong executive communication and stakeholder management skills
- Ability to align multiple teams toward a shared vision while maintaining execution excellence
- Ability to balance strategy and execution in a fast-paced, dynamic environment
- Experience mentoring and developing product managers, fostering a culture of innovation and excellence
- A multi-dimensional background with a breadth of cross-functional interests or depth of specialized mastery
- Personal resilience to learn from scratch, and successfully thrive in ambiguity
- Comfort working asynchronously and communicating clearly across time zones
Location Dependent Information
This role is open to candidates and the expected salary range for this role is $165,000-$190,000 + equity. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.
Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.
Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.
We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.
Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote
Privacy Notice for California Job Candidates - Housecall Pro
Use of Artificial Intelligence in Hiring and Engagement Processes: we may use artificial intelligence (AI)-powered tools to support the review and evaluation of employment and independent contractor applications, including screening and qualification assessments. All final hiring and engagement decisions are made by human representatives, not AI tools.