Food Service Professional

Job Title: Food Service Professional

Reports To: Executive Director

Location: Northpoint Colorado (Adult inpatient and outpatient programs in Loveland, CO)

Schedule: As needed Monday - Friday 6 a.m. to 6:30 p.m

Compensation: $18.00 - $23.00   

Northpoint Recovery Holdings, LLC, established in 2009, is a growing, behavioral healthcare treatment platform treating adults with substance use disorder and co-occurring conditions under the Northpoint Recovery brand and adolescents with mental healthcare conditions under the Imagine by Northpoint brand. The Company serves patients with commercial health insurance and is an in-network model. Northpoint has grown from two facilities to fifteen today entirely on a de novo basis with plans to expand rapidly in both existing and new markets. Organizational values include humility, heart, inspiration and conviction. Our commitment to excellence means doing good for others and engaging in innovative empirical based treatment. In short, our mission is to help people get their lives back and show them respect and empathy in the process. 

POSITION SUMMARY: As a key member of the Northpoint team, the Food Service Professional is responsible for supporting food service operations for our residential patients and outpatient clients. This role ensures the preparation and service of nutritious, high-quality meals that support the health, recovery, and well-being of residents. The Food Service Professional is responsible for preparing meals, cleaning work surfaces, serving meals, and other tasks as required while maintaining compliance with all applicable health, safety, and sanitation standards. The ideal candidate is organized, hands-on, and committed to creating a safe, respectful, and therapeutic dining environment.

ESSENTIAL RESPONSIBILITIES AND DUTIES INCLUDE:

• Prepare and serve meals according to established menus and portion guidelines
• Follow food safety, sanitation, and infection control standards at all times
• Assist with food preparation tasks, including chopping, cooking, baking, and plating
• Maintain cleanliness and organization of kitchen, storage, and serving areas
• Properly store food, label items, and monitor temperatures to ensure safety
• Assist with receiving and stocking food deliveries
• Accommodate special diets, allergies, and dietary restrictions as directed
• Operate kitchen equipment safely and report maintenance needs
• Assist with inventory control and minimize food waste
• Follow standardized recipes and food production procedures
• Clean and sanitize dishes, utensils, and kitchen equipment
• Support meal service schedules and coordinate with kitchen staff
• Comply with all local, state, and federal health regulations
• Demonstrate professionalism and respect in a residential environment
• Communicate effectively with supervisors and team members
• Respond appropriately to resident needs related to food service

QUALIFICATIONS/REQUIREMENTS FOR POSITION:

• High School Diploma or equivalent required; Associate’s or Bachelor’s Degree in Culinary Arts, Hospitality Management, Nutrition, or a related field preferred
• Minimum of 1 year of experience in food service operations required
• Must be at least twenty-one (21) years of age
• Must maintain current nationally accredited CPR/First Aid/AED certification
• Experience in healthcare, residential treatment, corrections, or institutional food service preferred
• Strong understanding of food safety, sanitation, and infection control standards
• Experience accommodating special diets, food allergies, and nutritional requirements

• Knowledge of local and state health department regulations and inspection processes
• Strong organizational, time-management, and problem-solving skills
• Ability to maintain a clean, safe, and compliant kitchen environment
• Effective communication skills and ability to work collaboratively with interdisciplinary teams
• Compassionate, professional approach when working in a residential recovery environment
• Ability to stand for extended periods and perform physical tasks related to kitchen operations
• Ability to pass background checks, drug screening, and any other facility-required clearance

PREFERRED KNOWLEDGE AND SKILLS:

• Excellent organizational abilities
• Excellent written and oral communication skills
• Attention to detail and accuracy
• Creative and persistent problem solver
• Able to handle confidential material in a reliable manner
• Ability to interact and communicate with individuals at all levels of organization
• Strong interpersonal skills to handle sensitive situations and confidential information
• Ability to multi-task and prioritize workload in a fast-paced environment
• Proficiency with Microsoft Office Suite

PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work environment is a residential inpatient treatment facility. Exposure to emotionally impaired patients will be frequent. Stress ranges from low to high depending on the situation
• Must have the reasonable ability to stand, walk, sit, use hands to finger, handle, feel, reach, balance, stoop, kneel, talk, and hear. Must be reasonably capable of lifting fifteen (15) pounds
• Indoor treatment setting and office environment
• Use of a mouse and keyboard

FULL-TIME BENEFITS INCLUDE:

• Subsidized Health Insurance Coverage for Employee, Spouse, & Dependent(s)
• 100% Employer Paid Basic Life Insurance equal to 1x annual salary, up to $100,000
• 100% Employer Paid Employee Assistance Program
• Voluntary Dental, Vision, Short-Term Disability, Supplemental Life & AD&D, Critical Illness, Accident, and Hospital Indemnity Insurance.
• Pre-tax Savings Accounts for all IRS-allowable medical and dependent care expenses
• Generous Paid Time Off plan and 10 Paid Holidays annually
• Employee Referral Bonuses
• 401K Retirement Plan & Employer Match

PART-TIME BENEFITS INCLUDE:

• Sick Leave
• Employee Referral Bonuses
• 401K Retirement Plan & Employer Match

This job description is not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with this job. It is meant to be an accurate reflection of the principal job elements essential for making fair pay decisions about jobs.

Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.

Northpoint is an Equal Opportunity Employer. Northpoint is an At-Will employer. Employment may be terminated at any time by employee, or employer with or without notice.