ABOUT THRIVE MARKET

Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,700,000+ members find better products, support better brands, and build a better world in the process. We are also a Certified B Corporation, a Public Benefit Corporation, and a Climate Neutral Certified company. Join us as we bring healthy and sustainable living to millions of Americans in the years to come.

THE ROLE

We’re hiring a Senior UX Copywriter to own product and UX copy across the entire member experience. You’ll sit side by side with product designers and move across product areas (e.g., onboarding, shopping, checkout, membership, account) rather than owning a single lane. You’ll write the words members see at every step. You’ll also set the copy standards that keep the experience consistent, clear, and unmistakably Thrive Market! This reports into the Senior Manager of Product Design.

RESPONSIBILITIES

Write UX and product copy across web, app, and lifecycle touchpoints: headlines, CTAs, labels, helper text, error and empty states, confirmations, and in-flow education
Work in the design process alongside product designers, from early flows to final specs, in Figma
Build and maintain our copy standards: voice and tone guidelines, style guide, glossary, and reusable copy patterns
Keep copy consistent across product areas, and flag gaps and conflicts in terminology
Partner with Product, Design, Engineering, Research, Marketing, Legal, and Member Support to ship accurate, clear copy
Write to support business goals such as acquisition, conversion, add-to-cart, basket size, and retention, without losing member trust
Run and learn from copy tests (A/B and experiments), user research, and performance data, then iterate
Apply accessibility and plain-language standards in every flow
Coach designers, PMs, and other teammates on writing effective first-draft copy and using the standards
Work across multiple projects at once, managing priorities and feedback with senior stakeholders

QUALIFICATIONS

5+ years of UX, product, or digital copywriting experience, ideally in D2C, ecommerce, or subscription
A portfolio showing UX and microcopy work, with the reasoning behind your choices
Experience building or maintaining copy standards, style guides, or pattern libraries
Comfort working in Figma and alongside designers day to day
Skill at writing persuasive, clear, and concise copy that reflects a brand voice
A data-informed approach, including experience with copy testing or experimentation
Working knowledge of accessibility and inclusive-language practices
Strong collaboration and communication skills, and the ability to give and take feedback
Experience across multiple product surfaces or journeys

Nice to have

Experience in food, health, wellness, or mission-driven brands
Familiarity with SEO basics and lifecycle messaging (email, push)
Experience with user research methods
Interest in healthy and sustainable living

BELONG TO A BETTER COMPANY

Comprehensive health benefits (medical, dental, vision, life and disability)
Competitive salary (DOE) + equity
401k plan
9 Observed Holidays
Flexible Paid Time Off
Subsidized ClassPass Membership with access to fitness classes and wellness and beauty experiences
Ability to work in our beautiful office in Playa Vista
Free Thrive Market membership with exclusive employee discount
Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform

We're a community of more than 1 Million + members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process. At Thrive Market, we believe in building a diverse, inclusive, and authentic culture. If you are excited about this role along with our mission and values, we encourage you to apply. Thrive Market is an EEO/Veterans/Disabled/LGBTQ employer At Thrive Market, our goal is to be a diverse and inclusive workplace that is representative, at all job levels, of the members we serve and the communities we operate in. We’re proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you’re thinking about joining our team, we expect that you would agree! Employment with Thrive Market requires that employees be based in the United States. This is a condition of employment and must be maintained throughout the duration of employment. If you need assistance or accommodation due to a disability, please email us at eeo@thrivemarket.com and we’ll be happy to assist you. Ensure your Thrive Market job offer is legitimate and don't fall victim to fraud. Thrive Market never seeks payment from job applicants. Thrive Market recruiters will only reach out to applicants from an @thrivemarket.com email address. For added security, where possible, apply through our company website at www.thrivemarket.com.

JOB INFORMATION

Compensation may vary depending on several factors, including a candidate’s qualifications, skills, competencies and experience, and geographic location.
Total Compensation includes Base Salary, Stock Options, Health & Wellness Benefits, Flexible PTO, and more!
This position requires traveling to our HQ office in Los Angeles, California, twice a year for all-company summits; once in the summer and once in the winter.