At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
As Senior AI Evangelist & Developer Advocate within NiCE's Agentic AI line of business, you will bring our products and the wider agentic AI story to life in content and on stage. You work proactively and independently: you research topics yourself, align with stakeholders, and draw on internal and external sources for constant inspiration. You then produce the content yourself, from video and demos to presentations and webinars.
The role sits within Product Marketing and works closely with Product, Engineering, NiCE Labs and Marketing. A large part of it is agentic building: creating AI agents, demos and prototypes with coding agents such as Claude Code, through the Cognigy plugin and with other vibe coding tools. You don't need to be a software engineer, but you need to be deeply hands-on and able to build things that work. The AI market moves faster than any market before it, and this role is built for that speed.
You bring an AI-first mindset and real technical depth. You can explain sophisticated technology in a simple, compelling way, and you use AI tools throughout your own workflow to raise both speed and quality.
Success in this role means a steady stream of differentiated content that builds NiCE Cognigy's credibility in agentic AI, grows our audience, and supports launches and revenue teams with assets they want to use. All of it is aligned with our overall product marketing strategy and company goals.
How will you make an impact
- Build an AI-first evangelism practice for NiCE Cognigy at the level of the top global players, covering launches, thought leadership and fast responses to market developments
- Stay at the forefront of agentic AI, voice AI and AI tooling: test new developments early and assess what matters for our market
- Build AI agents, demos and prototypes yourself with Cognigy, coding agents and vibe coding tools
- Partner early with Product and NiCE Labs on the roadmap, and translate new capabilities into clear value stories
- Write, record and edit video content, from short capability clips to launch videos and build-along walkthroughs
- Create high-impact presentations, and present at webinars, conferences, podcasts and customer and analyst engagements
- Engage the builder and developer community through content, live demos and events, and bring their feedback back to Product
- Keep narratives consistent with Analyst Relations, Competitive Intelligence, PR and Sales Enablement
- Provide revenue teams with demo videos, decks and assets that make complex capabilities easy to understand
Have you got what it takes?
- English at native or near-native level, written and spoken. German is a plus.
- Based in DACH, ideally Berlin or Düsseldorf. Remote within DACH is possible, with travel to events and our offices.
- A proven body of public work, such as YouTube videos, podcast episodes, conference talks, webinars or livestreams, that you created and presented yourself
- Hands-on experience with agentic building and vibe coding: you build working agents, apps and prototypes with tools like Claude Code, Cursor, Lovable or n8n, and you're comfortable with APIs, integrations and enough code to get things running
- Strong technical understanding of AI and SaaS products, and the ability to translate capabilities into customer value
- Speed and agility: you can move from idea to published, polished content within hours, with a repeatable workflow to do so consistently
- Excellent storytelling and visual skills, with a high standard for slides, scripts and video, and confidence presenting to technical and business audiences, live and on camera
- Proven ability to own initiatives end to end, from strategy through execution
- Strong stakeholder management skills and the ability to work across product, marketing and sales teams
How to apply
Please include links to 3–5 examples of content you created and appear in, such as videos, podcast episodes, talk recordings, demos or repositories. We review these first, and applications without them cannot be considered.
What’s in it for you?
Join an innovative, fast-growing organization at the forefront of agentic AI for customer experience. You will have early access to new products, real influence over how NiCE Cognigy's story is told, and the freedom to shape the evangelism practice your way. You will work alongside high-performing teams in a collaborative and dynamic environment, with strong opportunities for growth and impact.
If you are passionate about AI, love building things and know how to turn them into content people want to watch, this could be your next big opportunity at NiCE.
About NiCE Cognigy
NiCE Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages.
Requisition ID: 11831
Reporting into: Senior Director, Product Marketing
Job Type: Individual Contributor.
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About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.