About us

Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. We empower clients in the private and government sectors to become more optimized, digitally enabled, and data-driven organizations through our comprehensive business consulting and innovative delivery solutions.

Itero Group's dedicated team members are experienced thought leaders, tenacious workers, and creative thinkers. We hire people who are passionate about being catalysts for change - in our company, for our clients, throughout our career- and we empower people to express their ideas, create better practices, innovate better products, and become better professionals.

We have been named a Great Place to Work for six years, and offer a competitive salary and benefits package. 

Itero Group is seeking an experienced Senior Technical Business Lead. This position will be bridging the gap between business needs and technical solutions 

with strong communication skills, and expert knowledge of the Application Development lifecycle, as well as experience in DevOps.

The Candidate will be responsible for:

• Plan and coordinate daily stand up with development team.
• Working directly with Section Management to solve IT Business solution needs and problems.
• Collaborating with the Application team to identify and fix technical problems.
• Provide and lead Incident Management & Change Management for the Application support team.
• Provide weekly status updates on development teams project, task, and initiatives
• Responsible for application inventory, application support documentation & organization of the application portfolio
• Review specification business requirements and collaborate with the team on development level of effort estimations for requirements.
• Involved in adopting COTS products

Desired Experience/Skills:

• DevOps experience
• Familiar with the SCRUM/iterative/waterfall development.
• Strong problem-solving skills.
• Experience with ITSM. Including Remedy & ServiceNow
• Excellent communication skills, with the ability to understand client requirements
• IT Project Management
• Strong analytical and communication skills.
• The ability to build good relationships with clients and colleagues.
• The ability to gather and interpret data.
• Excellent presentation skills.
• A broad knowledge of technologies and applications.
• The ability to explain ideas clearly to technical and non-technical staff.
• A knowledge of industry quality standards, legislation, and best practice.
• The ability to work effectively under pressure and to deadlines.
• A flexible and adaptable approach.
• A commitment to keep up to date with technology.
• Gather tasks and requirements with security and accessibility in mind
• Experience with modernization project

If you are looking for a role where you will lead with integrity, create and innovate, inspire excellence, be a respected member of the team, drive results, and have fun, we look forward to connecting with you!

Benefits at Itero Group
At Itero Group, we’re proud to offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance:

• Health & Wellness: Medical (BC-BS), dental, and vision plans to suit your needs. 
• Paid Time Off: Generous PTO, paid holidays, and increasing PTO based on years of service.
• Retirement Savings: 401(k) plan with company match and auto-enrollment.
• Company-Paid Coverage: Short-term and long-term disability, life insurance, and AD&D insurance.
• Additional Options: Voluntary benefits including pet insurance and student loan assistance up to $1,000 annually.
• Perks: FSAs, HSAs, wellness programs, and more to enhance your work-life balance.

Join us and enjoy a benefits package designed with you in mind!

Itero Group is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, veteran status or political affiliation.