Field Service Technician

At PEARCE, we've got a career for you!

Pearce is a leading technology-enabled provider of asset management solutions for mission-critical electromechanical infrastructure throughout North America. Pearce provides technical maintenance, repair, operations, and engineering services for uninterruptible power supply (UPS) systems, backup power generators, battery energy storage systems (BESS), critical cooling systems, and other electrical and mechanical infrastructure across end markets such as renewable energy, telecom, and data centers. Founded in 1998, Pearce has more than 4,000 employees and 28 locations across the U.S. Pearce is a wholly owned subsidiary of CBRE Group, Inc., the world’s largest commercial real estate services and investment firm. To learn more about Pearce visit http://www.pearce-services.com.

Your Impact

We are searching for a skilled and motivated EV Charging Field Service Technician. This key role is responsible for the onsite repair and maintenance of EV charging stations in a specific geographic region, including but not limited to site safety, electrical system maintenance/repair, field service reports, and other duties as required to properly maintain and operate the site within the contractual requirements. This role must be able to work independently with little to no supervision and will be required to work in the field under various conditions. The ideal candidate takes ownership of their work and is accountable for the performance and condition of the equipment they service. They are continually looking to develop their technical skills, learn new technologies, and improve their ability to support our customers and field operations. Electrical expertise, relevant certifications, and prior EVSE experience are valued and will be considered when determining the level of responsibility and technical work assigned to the technician.

Core Responsibilities

• Perform OEM testing, troubleshooting, repairs, upgrades/revisions, and preventive/corrective maintenance across a broad range of EV charging equipment, ranging from Level 2 EV chargers to DC Fast Chargers.
• Perform electrical and equipment testing, including but not limited to insulation testing (megger testing), thermal imaging, torque testing, performance evaluations, and other diagnostic testing as required.
• Troubleshoot EV charging system performance issues, identify and isolate faults, including ground faults, and determine appropriate corrective actions.
• Review and interpret site manuals, electrical drawings, and OEM documentation to properly service and maintain equipment and complete work safely and effectively.
• Take ownership of assigned work from regional scheduling through completion, including completing accurate field reports and work orders, documenting site conditions and issues, and ensuring identified deficiencies are communicated and addressed in a timely manner.
• Conduct site safety assessments and identify safety hazards on the job site, properly generate and complete JHA, Lock Out Tag Out (LOTO), and other safety-related documentation in accordance with OSHA and site-specific requirements.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Specific duties may vary or evolve over time based on business and client needs.

Core Experience

• Electrical – Certified Electrician (Journeyman level) from a relevant state is preferred but not required, except where required by applicable state or local regulations.
• 2+ years’ equivalent experience in EVSE field service, servicing electrical power equipment in the commercial or utility energy field, and/or formal electrical training.
• Strong electrical, electronic, and mechanical troubleshooting skills.
• Technical knowledge of Electric Vehicle (EV) chargers, solar power installations, or other applicable power electronics is preferred, but not required.
• Experience using a Computerized Maintenance Management System (CMMS) to generate, track, and complete site work requirements.
• Strong Microsoft Office skills.
• Ability to analyze and resolve problems independently with a high level of results orientation.
• Must be proficient in reading, writing, speaking, and understanding English to safely perform job duties, interpret technical instructions, and communicate effectively with team members and customers. Interpreter services are not available for this position.
• Relevant EVSE field service experience, electrical experience, technical certifications, formal electrical training, and demonstrated technical proficiency will be considered when evaluating candidates and determining compensation.
• Candidates must meet all applicable state and local licensing requirements for the work they will perform.

What You'll Receive 

• Industry-leading OEM and EVSE training from certified Pearce trainers at multiple locations across the U.S., complemented by comprehensive on-the-job training.
• Typical schedule consists of approximately 10-hour workdays. 
• Paid port-to-port, including travel time between job sites. 
• Company vehicles are provided for all work-related transportation. 
• All tools, equipment, and personal protective equipment (PPE) are supplied by the company. 
• Comprehensive on-the-job training provided.
• Opportunity for paid overtime when applicable.
• $100 bonus for each after-hours service call, including emergency calls. 

 Physical/Work Environment 

• This role requires working in all elements, depending on job location, time of year, heat, cold, rain & snow (depending on geographic region for the role). 
• Working around high voltages and currents.
• Required to wear personal protective equipment (PPE), including but not limited to a hard hat and safety glasses, as required by company and site-specific safety requirements.
• Repetitive use of legs, arms, hands, and fingers.

At Pearce, we are committed to fair and transparent pay practices.  Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.

In addition to wages, employees may also be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem or other applicable compensation.  We also offer all full-time employees a comprehensive benefits package including health and life insurance, 401k with employer match, paid time off, tuition reimbursement, and professional development courses.

This pay range reflects our commitment to pay equity and compliance with state and federal pay transparency laws. If you have questions about compensation, we encourage open discussions during the hiring process.

What We Offer

Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option. To help you recharge, we have paid vacation and paid holidays. For your future, we offer a company-matching 401(k) Retirement, Life Insurance, Tuition reimbursement, and professional development training.  To help you be successful at work, as required for the role, we will provide a company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Learn more about us at www.Pearce-Services.com!