GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round.

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Learn more about GovTech at tech.gov.sg.

[What you will be working on]

The mission of GovTech's Data Programme is to deliver fit-for-purpose data assets and services for policy making, service delivery and operations across Whole of Government. Our programme creates value through enablement - reducing friction for agencies so they can move faster and make better decisions in their work with existing government datasets.

You will contribute to the design and development of one or more of our four strategic initiatives:

Standardised Data Platform
Unified Frontend / DataHive
Unified Serving Backbone
Observability & Governance Infrastructure

Responsibilities:

Transform Complexity into Clarity: Take complex, technical workflows and distill them into accessible, intuitive, and user-friendly solutions.
Champion User-Centric Design: Consult with stakeholders and end-users to deeply understand their needs. Advocate for the user perspective throughout the product development lifecycle.
End-to-End Design Execution: Drive the design process from conceptualisation to delivery. Create wireframes, interactive prototypes, and high-fidelity mockups that balance user needs with business goals.
Lead Research Initiatives: Plan and conduct user research activities—including usability testing, contextual inquiries, interviews, and surveys—to uncover pain points and validate design decisions.
Data-Driven Iteration: Analyse research findings and user feedback to propose technically feasible solutions and continuous improvements to our products.
Collaborate & Influence: Work closely with product managers and engineers to ensure design feasibility and fidelity. Present design rationale clearly to stakeholders, fostering a shared understanding of user value.

What it is like working here

We build products that serve a variety of agency users, who use them to solve highly meaningful problems pertinent to our society, from transportation, to education, to healthcare. The public sector is full of opportunities where even the simplest software can have a big impact on people’s lives. We are here to improve how we live as a society through what we can offer as a government.

Rapid Prototyping - Instead of spending too much time debating ideas we prefer testing them. This identifies potential problems quickly, and more importantly, conveys what is possible to others easily.
Reliable Productisation - To scale an idea, a prototype or a Minimum Viable Product to a software product, we scrutinize and commit to its usability, reliability, scalability and maintainability.
Ownership - In addition to design responsibilities, this means having ideas on how things should be done and taking responsibility for seeing them through. Building something that you believe in is the best way to build something good.
Continuous Learning - Working on new ideas often means not fully understanding what you are working on. Taking time to learn new frameworks, technologies, and even different ways of working is not just encouraged but essential.

[What we are looking for]

3+ years of professional experience in User Experience (UX) or Product Design.
A strong portfolio demonstrating a solid understanding of the User-Centered Design (UCD) process, including research, prototyping, and visual design skills.
Proficiency with design tools such as Figma, Adobe CC, or similar
Able to leverage research and data to support design recommendations.
Solid communication skills with an ability to collaborate compassionately and inclusively with cross-functional partners (Design, Product, Engineering)
Take the initiative to make things happen
Desire to learn, adapt and grow in the UX design field

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe it is key to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks.

We champion flexible work arrangements (subject to your job role) and trust you to manage your time to deliver your best.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers.

Stay connected with us on social media at go.gov.sg/ConnectWithGovTech