Shipping Clerk - Entry Level

Job Purpose: 

 Prepare orders for delivery to clinics and patients’ home containing medications that require temperature sensitive packaging and special handling.  Collaborate/communicate with liaisons, pharmacy staff, and common carrier to ensure packages are delivered as promised. Per endorsement from pharmacy manager, incumbent may elect to participate in pharmacy technician training program. 

Job Duties: 

• Verify rx order matches listed medication on delivery ticket 
• Ring Rxs through POS and charge appropriate payment method 
• Package orders using appropriate supplies 
• Enter shipping information in UPS WorldShip and Dynamex with attention to detail. 
• Track packages to confirm delivery
• Investigate and communicate with staff regarding delivery issues
• Obtain clarification and give feedback on incomplete delivery slips
• Organize packages based on delivery type
• Deliver clinic administer medication to other on-site pharmacies
• Other duties as assigned. 

Skills:  strong interpersonal communication skills, strong phone skills, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other programs and able to extract relevant information; strong organizational skills a must   

Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator 

Other:  energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data 

Experience/ Education: 

Required Licensure/Certification:  Successful completion of pharmacy technician trainee exam (if applicable)  

 Years of Experience: 0-12 months.  

 Education: High school diploma or GED required 

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Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.