Clinical Case Manager I/II - Frequent User Service Enhancements (FUSE)

WellPower envisions a community where every person’s mental health is fostered through strength, resilience and hope. We empower people to overcome barriers and achieve lasting well-being through collaborative behavioral health care and comprehensive support. 

Our Guiding Principles:

• Person Centered. We honor people’s identities, lived experience and journeys and treat every person with the dignity we all deserve.  
• Exceptional Care. We offer compassionate, innovative services that meet people where they are, from immediate support to long-term recovery.
• Integrity. We operate from a deep foundation of ethical, accountable practices in all we do.
• Organizational Resilience. We meet the moment and adapt to changing contexts with collaborative creativity, agile business processes, and financial stewardship.

Position Summary: 

Clinical Case Managers provide comprehensive psychological and behavioral case management services within a continuum of high to low intensity services designed to improve or maintain each individual person we serve’s abilities to function in the community.  Assesses, monitors, and follows up with individual’s ability to meet basic needs in moving toward recovery.  Responsible for all clinical documentation of each interaction with people we serve. As a Clinical Case Manager, you will be providing transportation to the people we serve in your vehicle (additional cost of insurance and mileage reimbursed).  This role will serve as a Clinical Case Manager to the 2nd Judicial District’s Frequent Service User Enhancements (FUSE) Program as well as other criminal justice specific referral sources.  The case manager will take both HITT (high intensity treatment team) and CTT (community treatment team) persons we serve.

Compensation & Benefits:

• CMI -$30.12/hr - $62,650 annually (Bachelors Degree)
• CMII -$31.25/hr. - $65,000 annually (Master’s Degree)
• Language Differential - $1hr - $2.50/hr for bilingual proficiency in Spanish & ASL 
• For complete overview of our robust Benefits: https://wellpower.org/workplace-of-choice/ 

The posted range represents the full hiring range. Offers will not exceed this range, the majority of candidates are placed near the midpoint based on experience and qualifications. 

Job Duties & Functions: 

• People we serve meet with a multidisciplinary team as they work towards wellbeing. Within the team there are case managers, nurse practitioners and/or psychiatrists, nurses, and others as needed to support an individual’s needs.   
• ​Case managers are the main point of contact for the people on their caseloads . This role has an average caseload size of 23 (changing as agency needs change). This team specifically works with justice-involved adults with behavioral health needs.
• ​At this level of care, case managers are primarily community based so that they can help people we serve attend to their needs in their natural environments. Case managers transport the people on their caseloads to various locations/agencies as part of linkage to community resources. 
• Clinical Case Manager will conduct their own intakes (if eligible) in various settings, including detention facilities.
• Job Duties and Functions
  • Assist caseload in meeting basic needs for food, clothing, shelter, personal safety, and general medical and dental care, and assist them with applications for income, medical, housing, or other benefits which they may need and to which they are entitled.  Identify persons for whom establishment of a protective payee-ship is necessary and arrange this assistance. This position does carry a grant to help support caseload basic needs.
  • Attend court with clients; maintain jail clearance and Securus access to be able to meet with individuals while in custody
  • Conduct weekly outreach in jails, shelters, hospitals, and the community; meet clients at jail releases and inpatient facilities.
  • Ensure persons assigned have access to needed services and community resources by arranging for transportation, or if necessary, transporting a person served in their personal vehicle (business insurance on vehicle reimbursed by WellPower).
  • Provide comprehensive psychosocial services that include a continuum of high and low intensity services designed to improve or maintain person’s abilities to function in normal social roles.  These will include, but not limited to, services which:
  • Identify strengths and symptoms with an individual in an effort to help facilitate setting goals and connecting to appropriate resources.
  • Educate and empower progress in daily living skills such as medication use, diet, exercise, personal hygiene, shopping, cooking, budgeting, housekeeping, use of transportation, and other community services;
  • Help persons on the caseload develop social skills, interests, and leisure time activities to provide a sense of participation and personal worth, including opportunities for age appropriate, culturally appropriate daytime and evening activities;
  • Support individuals in finding and connecting to appropriate employment opportunities, vocational rehabilitation services, or supported work environments where appropriate;
  • Assist in locating a rehabilitative or supportive housing arrangement.  The choices should be broad enough to allow each person served an opportunity to live in an atmosphere offering the degree of support necessary, while also providing incentives and encouragement for an individual to assume increasing responsibilities for their lives;
  • Offer support, assistance, consultation, and education to families, friends, landlords, employers, community agencies, legal counsel/stakeholders, and others who come into contact with persons served, in order to maximize support and reduce stigma; this may include attending multidisciplinary meetings with community stakeholders
  • Identify and work with potential natural support systems such as neighborhood networks, churches, and community organizations.
  • Make full utilization of support systems in order to encourage treatment program engagement.
• Maintain a trauma informed environment of wellbeing
• Other duties as assigned 

Skills  

• ​Knowledge or ability to learn and practice trauma informed principles and practices.  

• ​Knowledge of methods of psychotherapy.  

• ​Knowledge of community resources.  

• ​Ability to assess crisis situations and intervene appropriately.  

• ​Familiarity with the DSM-V and diagnostic techniques.  

• ​Effective written and verbal communication skills.  

• ​Ability to work flexible hours which may be required.   

• ​Ability to give, receive and analyze information, formulate work plans, maintain confidentiality, prepare written materials and articulate goals and action plans.  

• ​Must appreciate people from all walks of life and be able to communicate effectively with them.  

• ​Must have a clear understanding of HIPAA, confidentiality, personal boundaries and be self-assured in a variety of situations.  

• ​Have the ability to navigate crisis situations, de-escalate and remain calm.  

• ​Someone who is energetic, with a positive and creative attitude is necessary.  

• ​Performs other duties as assigned.​ 

Requirements & Qualifications: 

EDUCATION:

• Bachelor (CM I) or Master (CM II) Degree in psychology, social work, or other related human services degree.

EXPERIENCE:

• • One year experience in mental health or human services preferred.
  • Must have valid Colorado Driver’s license and a recent clean driving record. Ability to transport the people we serve in your vehicle.
  • Ability to obtain and carry Business Use coverage on your auto policy (additional cost is reimbursed).

Work Location: 4455 E 12th Ave. Denver, CO 80220

Shift/Hours: This is a Monday-Friday opportunity observing standard business hours. 

Physical Requirements:  Ability to sit, stand, bend and reach, drive a vehicle, operate standard office equipment such as phone, computer, facsimile, copier/printer, and other business machines. Occasional lifting up to 40 lbs. 

Applications will be reviewed on an ongoing basis.

Learn more about WellPower:

WellPower is committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certification/licensure (rather than wage history). Toward the principle of equal pay for equal work, we post and hire within defined hiring salary ranges. We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range. 

WellPower is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment, transfer, or promotion opportunities without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

For a complete overview of our robust benefits, visit: https://wellpower.org/workplace-of-choice