Company: Tidewater Eye Centers
Job Title: Ophthalmic Scribe
Department: Ophthalmology
Reports To: Clinic Supervisor
Location: This position is located in Portsmouth, VA and requires travel to Chesapeake and Virginia Beach. WE PAY MILEAGE!
Pay: $17-20 DOE

SUMMARY

An Ophthalmic Technician is a valuable asset to an Ophthalmologist as they assist in providing excellent patient care to the patients during their visit. This employee is able to handle a wide range of duties while using equipment to perform the initial testing needed to prepare a patient for an exam with an Ophthalmologist.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provide exceptional customer service during every patient encounter (in person or via phone)
Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
Anticipate Physician needs to facilitate the flow of the clinic
Practice urgency at all times with patient’s time, as well as doctor’s time and schedule
Comply with all company policies and procedures, including HIPAA
Verify patient’s information by interviewing patient
Record patient’s medical history and current medications and confirm purpose of visit
Record all data in the patient's Electronic Medical Record (EMR)
Check condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements
Required skills include: dilation, refraction, pressures, and performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications
Accurately and thoroughly document medical visits and procedures as they are being performed by the Physician
Prepare patients for treatments and minor procedures; measure and record vital signs (blood pressure, pulse, and respiration rate) as required
Open and close exam rooms as needed
Keep examination, treatment, laser and any other assigned rooms cleaned and stocked with supplies, and keep drug count up to date.
General office duties and cleaning to be assigned by manager

QUALIFICATIONS

Working knowledge of medical terminology and accepted abbreviations.
Efficient in using EMR and ability to accurately record information.
Good typing, spelling, grammar and oral communication skills.
Communication skills and the ability to coordinate and cooperate with multiple members of the health care team.
Organizational skills with focus on tracking patient care and improving patient flow.
Must comply with HIPAA confidentiality standards when communicating patient information.
Provides excellent patient care and is energetic and empathetic with patients.
Consistently displays positive rapport with fellow employees.
Cooperates with supervisory staff and Physicians.
Demonstrates flexibility in job assignment.

EDUCATION AND/OR EXPERIENCE

Minimum Required: High school diploma or general education degree (GED) required.
Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience.

LICENSES AND CREDENTIALS

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred, but not required

SYSTEMS AND TECHNOLOGY

Requires proficient keyboarding skills, use of Electronic Medical Record (EMR) and image management system.
Proficient in Microsoft Excel, Word, PowerPoint, Outlook.
Computer proficiency and ability to quickly learn new applications.

PHYSICAL REQUIREMENTS

This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.

Perks:

Full Benefits Package - Medical, Vision, Dental and Life Insurance
401k + Employer Matching
Paid Time Off and Paid Holidays
Paid Maternity Leave
Optical Education Reimbursement
Competitive Base Pay

If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.