Market Engagement Representative

Join Our Team at IVX Health!

IVX Health is seeking a Market Engagement Representative (MER) to identify, qualify, and advance referral opportunities across assigned markets. This marketing-aligned, field-enablement role supports Business Development Managers by generating leads, gathering market intelligence, and ensuring opportunities are well-documented and ready for productive field engagement. This role is ideal for a highly organized professional who enjoys research, relationship-building, and supporting growth through informed market execution.

What You'll Do

• Generate & Qualify Opportunities: Identify referral opportunities at the location level and research key market insights, including prescribing patterns, therapy mix, site-of-care preferences, referral workflows, clinic schedules, and key contacts.
• Support Business Development Managers: Partner closely with assigned BDMs to prioritize and advance opportunities. Provide relevant background and market intelligence to help field teams conduct informed, high-value conversations.
• Support Marketing Campaigns: Follow up on engagement signals generated through corporate marketing initiatives and help convert interest into qualified opportunities. Serve as a bridge between corporate marketing and local market execution.
• Maintain CRM Excellence: Accurately document research, outreach activity, lead status, meetings, and outcomes in Sugar or other CRM systems. Maintain timely, accurate records to support reporting, forecasting, and pipeline visibility.
• Strengthen Market Engagement: Ensure outreach is professional, consistent, and aligned with IVX Health messaging and brand standards. Collaborate with marketing and sales leadership to refine lead criteria and engagement strategies.
• Maintain Performance & Accountability: Meet defined activity, quality, and documentation expectations while maintaining responsiveness to field partners and marketing leadership in a remote environment.

Essential Competencies & Skills

• Strong communication and relationship-building skills.
• Ability to research, synthesize, and clearly document market intelligence.
• Comfort working in CRM systems; experience with Sugar preferred.
• Strong organizational skills and attention to detail.
• Ability to manage multiple markets, priorities, and stakeholders.
• Collaborative, service-oriented approach to supporting field teams.
• Understanding of referral workflows, provider office operations, or site-of-care dynamics.
• Professionalism and ability to maintain confidentiality and compliance standards.

Required Education & Experience

• Bachelor's degree in Marketing, Sales, Healthcare Administration, or a related field, or equivalent relevant experience required.
• Experience in healthcare, specialty pharmacy, infusion therapy, or provider outreach.
• Prior experience in sales development, marketing, or field enablement.
• Familiarity with referral workflows, provider office operations, or site-of-care dynamics.

About IVX Health

IVX Health is a national provider of infusion and injection therapy for patients managing complex chronic conditions. Through a patient-centered approach focused on comfort, convenience, clinical excellence, and exceptional service, we're redefining the care experience and improving lives every day. As a growing healthcare organization, we're committed to supporting our employees with meaningful work, professional development opportunities, and a culture built on collaboration, innovation, and purpose.

Guided by Our Purpose

Mission: To improve the lives of those we care for by redefining the care experience.
Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions.
Values: Be Kind. Do What's Right. Never Settle. Make It Happen. Enjoy the Ride.

Benefits & Perks

• Medical, Dental, and Vision Coverage
• Prescription Drug Coverage and Telemedicine Services
• Health Savings Account (HSA), Health Reimbursement Arrangement (HRA), and Flexible Spending Options
• 401(k) Retirement Plan with Company Match
• Life, AD&D, and Disability Insurance
• Accident, Critical Illness, and Hospital Indemnity Coverage
• Fertility and Family Planning Support
• Tuition Reimbursement and Certification Assistance
• Continuing Education and Professional Development Resources
• Employee Assistance Program and Wellness Support
• Paid Time Off
• Volunteer Time Off and Charitable Giving Match
• Employee Referral Bonus Program

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