The Application Specialist will use their healthcare, business and InterSystems product knowledge to ensure that we contract and implement InterSystems products in a successful, standard and timely manner. The Application Specialist will become an “expert” Nursing resource for customers and will be expected to understand the customer process, assess solution best fit and advise the customer how to best implement the standard solution as early as possible. Advise the customer on driving maximum benefits from the solution, whilst keeping customer specific work to an absolute minimum and liaise with various areas of the business on these accordingly. It is therefore essential, that they keep up to date with new product developments as they become available through the normal product release cycle. The Application Specialist must be available to visit customer sites and may be assigned to projects that require regular travel with the possibility of spending up to 5 days away from home each week. Skills and Experience Essential

Excellent communication skills and experience of conducting customer training, workshops and/or presentations
Excellent consultative skills ability to articulate and communicate ideas
Experience interacting directly with customers, including clinicians, and confidently delivering strong messaging
At least 3 years’ experience working in healthcare and a good understanding of clinical processes
Experience with EMR systems
Understanding and experience with Hospital Information, Patient Administration (PAS), and Clinical Information Systems
Experience working in a nursing role within a hospital environment.
Experience contributing to a multi-disciplined team
Experience with writing functional documents
Experience of business process mapping
Knowledge of Information Systems

Desirable

Experience in communicating with key stakeholders at various levels within healthcare organisations which may be government/public and/or private sector businesses
Experience implementing software solutions
Exposure to IT services in a customer-facing setting
Previous experience as an Application or Configuration Specialist
Previous experience of change management
Good computer skills
Experience conducting software testing

Education & Training

University degree- Nursing Degree (nursing back ground with ICU, oncology and maternity experience.)
Clinical specialty
Proficiency in English

About InterSystems

InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.

AI Disclaimer

InterSystems may use AI tools for its internal operations including administrative tasks during recruitment (e.g., organizing candidate information). InterSystems’ approach to AI is guided by the InterSystems Responsible AI Guidelines. AI is not used to make or influence hiring decisions. All decisions are made by InterSystems employees.

Candidates may use AI for CV or interview preparation, provided materials are truthful and reflect their own experience. AI tools and third-party transcription services must not be used during interviews or assessments.

Please note that the use of wearable technology, including any AI-related tools or other technology-connected devices (such as META or Google smart glasses and/or wearables, and/or any similar devices), is strictly prohibited during the interview and screening process with InterSystems. Any applicant who requires a wearable device or any type of technology support during the interview process as a reasonable accommodation under the ADA or applicable state or country laws and regulations must contact the InterSystems Human Resources Department prior to attending or participating in any interview or screening process.