The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, Cruise Critic and TheFork.
Tripadvisor is looking for a smart, enthusiastic, and motivated Sales Planner to join the Tripadvisor family to manage and develop our Key Account partnerships in AMER. The Sales Planner will play an integral role developing strategic media plans based on a client’s goals and objectives while ensuring business rules and pricing are adhered to and all revenue associated with the program can be fulfilled and recognized. This position will offer the right person a great opportunity to work in a collaborative team environment and help support our growing media business.
We offer the chance to work with the brightest minds in the travel business in an energetic, dynamic and international work environment focused on innovation, creative problem-solving and collaboration.
Location: New York or Los Angeles- United States
What You’ll Do:
Reporting to the Sales Planning Manager, the Sales Planner is responsible for the following critical tasks:
- Provide best in class service and solutions
- Collaborate with Sales and Account Managers to understand their client’s objectives and needs in order to develop strategic media plans
- Maintain and ensure business rules and rates are adhered to while actively presenting solutions when client needs may conflict and require otherwise
- Build comprehensive media plans within our order management system, working to reserve and book inventory
- Generate insertion orders and manage final bookings
- Track delivery pacing on a weekly basis for all campaigns and implement proactive optimizations to ensure all revenue can be recognized and invoiced
- With guidance from Account Manager, work in order management system to revise and optimize live campaigns for delivery, performance, and other client objectives.
- Responsible for client monthly Billing Reconciliation in addition to working with the Tripadvisor Accounting Department to resolve billing issues and generate timely invoices.
- Collaborate alongside Marketing Solutions counterparts to design strategic custom content media plans while maintaining profit margins
Skills & Experience:
- 2-3+ years minimum professional experience in digital media at an agency/client/publisher prefer in an Sales Planner or Client Services role
- Understands digital concepts and is up to date on emerging ad formats
- Consistent and proven track record in successfully developing strategic media plans in a B2B environment
- Demonstrated ability to work with cross-functional teams across all levels including management
- Proficient in Excel and GSuite with an analytical ability is preferred
- Systems knowledge with Sales Tech and Digital Platforms (Salesforce, OMS, DFP, Moat, DoubleVerify, IAS etc.)
In addition, the ideal candidate will demonstrate the following competencies:
- Proficient attention to detail with a high level of organizational skills & communication skills
- Experience managing complex tasks in a digital environment with a strategic lens
- Flexible and open to change and new information, changing processes, client direction; adapts behavior and work methods accordingly
- Grasps the essence of new information; recognizes own strengths and weaknesses; pursues self-development; seeks feedback
- Exhibits integrity though fair and ethical behavior toward others and a demonstrated sense of corporate responsibility and commitment
- Ability to work with cross functional teams toward the common goal of driving revenue & client satisfaction
- Positive attitude and treats colleagues with respect: considers and responds appropriately to the needs, feelings, and capabilities of different people
- Team player with the ability to manage up and across
- Can be relied upon to ensure that projects within areas of specific responsibility are completed in an appropriate and timely manner and acknowledges mistakes, learns from those events and is able to move forward productively
- Identifies and analyzes problems and is comfortable working under pressure to meet deadlines; distinguishes between relevant and irrelevant information
- Ability to balance time to market with a solution and make the right trade-offs along the way
- Strong analytical skills: understands and utilizes metrics relevant to role
- Clear communication (written and oral) through expression of facts and ideas in a clear, convincing and organized manner
- Acts as an owner navigating internal materials with little to no supervision; Able to surface solutions in addition to questions
- Good business judgment when making decisions and always considers the relevance/impact of each decision on the business
- A desire to perform in a fast-paced highly changing marketplace and be driven to meet and exceed the team’s expectations/demands
What We Offer:
- “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
- Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
- Donation matching. Give back? Give more! We match qualifying charitable donations annually.
- Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
- Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
- Travel perks. We believe that travel is employee development, so we provide discounts and more.
- Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
- Health benefits. We offer great coverage and competitive premiums.
- Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.
Our Cultural Pillars:
Traveler first
We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us.
Execution is our edge
We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges.
We succeed together
The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.
The salary range for this role is $65,000- $80,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range. An employee’s pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. This compensation range may also be modified in the future.
We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.
If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!
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