For people who are going places
Terrestar represents a veritable constellation of talent... dedicated people who are eager to explore new horizons and take bold, new paths while charting the future of telecommunications.
To achieve that, we harness leading-edge technologies to enable seamless direct-to-mobile satellite communications and the Internet of Things.
Our mission: to connect everyone everywhere to their world.
If you think you might be a good fit, why not join our team!
Reporting to the Director, Mobile Device Development and Architecture, the Specialist, Satellite IoT & D2D Testing leads interoperability, validation, and laboratory testing for Terrestar's Satellite IoT and Direct-to-Device services. The role combines technical leadership with hands-on testing, third-line operational support, vendor coordination, test automation, and continuous improvement to support reliable customer and network deployments.
*Temporary assignment ending June 30, 2027, subject to potential extension based on business needs.
Main Responsibilities:
Lead Satellite IoT Testing Activities
- Act as the primary technical lead for Satellite IoT interoperability and validation testing activities.
- Engage with chipset vendors to understand product roadmaps, feature availability, software releases, and testing requirements.
- Develop and maintain testing plans aligned with chipset vendor timelines and network capabilities.
- Coordinate with cellular and satellite module vendors to schedule and execute interoperability testing on the Terrestar network.
- Work closely with Commercial and Business Development teams to align testing priorities with customer deployments and market opportunities.
- Manage relationships with external testing partners and laboratories.
- Execute hands-on testing, including device validation, service verification, troubleshooting and automation.
- Track results, identify issues, coordinate corrective actions, and provide regular status updates to stakeholders.
- Produce technical reports, test plans, and deployment readiness assessments.
Support D2D Laboratory Testing Operations
- Support testing activities related to Terrestar's Direct-to-Device (D2D) satellite services.
- Participate in the validation of user devices, applications and services, network functionality, and end-to-end service performance.
- Assist with the development and execution of laboratory test scenarios and validation procedures.
- Perform troubleshooting and root cause analysis of service, device, and network issues.
- Support testing activities in Montréal laboratory and participate in testing campaigns at the Granby laboratory as required.
- Collaborate with Engineering, Operations, and vendor teams to validate new software releases and network enhancements.
Laboratory Operations Support
- Assist in coordinating and executing laboratory upgrades and maintenance activities.
- Support the deployment, configuration, and validation of network elements used in Satellite IoT and D2D service testing.
- Ensure laboratory environments remain operational and aligned with testing objectives.
- Maintain laboratory documentation, test procedures, and system inventories.
- Contribute to the continuous improvement of testing methodologies and laboratory processes.
- Provide third-line technical support for Satellite IoT and D2D services, assisting Operations and Engineering teams in diagnosing and resolving complex service, device, network, and interoperability issues.
Assume all related responsibilities.
COMPETENCY PROFILE AND MINIMUM REQUIREMENTS
Education/Experience/Certification:
- Degree in Electrical Engineering, Telecommunications, Computer Engineering, or a related technical discipline.
- 5 to 7 years of experience in wireless telecommunications testing, validation, system integration, or technical operations.
- Experience working with device manufacturers, chipset vendors, and module suppliers.
- Experience with test automation tools and scripting languages such as Python, Bash, or similar.
Other Qualifications:
Required
- Knowledge of cellular technologies, including LTE, NB-IoT, and satellite communications.
- Strong troubleshooting, analytical, and problem-solving skills.
- Fluency in French is required for this position. Proficiency in English is also necessary in order to communicate effectively with clients and colleagues across the country.
Preferred
- Experience providing third-line support in telecommunications or service provider environments.
- Experience with Non-Terrestrial Networks (NTN), Direct-to-Device (D2D), and satellite communications systems.
- Familiarity with 3GPP standards and IoT technologies.
- Experience with laboratory management and network element integration.
- Experience coordinating external vendors and test partners.
Skills Required:
Adapted to his or her level and field of expertise, the incumbent must possess the following skills:
- Ability to develop constantly in a spirit of continuous learning.
- Generates value and has an innovative spirit.
- Demonstrates sound management of organizational risk and IT security.
- Has a service approach.
- Team player and collaborative.
- Communicates effectively.
- Plans and organizes work autonomously, rigorously and agilely.
- Has a strong business acumen.
At Terrestar, we’re all about our people!
In addition to enjoying fair, competitive, direct compensation, you'll have access to our incentive plan from the moment you're hired.
You’ll also enjoy:
- an open working culture that offers flexibility in terms of when and where you work;
- numerous paid holidays throughout the year;
- varied health programs including yearly check-ups and virtual 24/7 support.
Above all, you’ll have the opportunity to learn, to grow, and to innovate in ways that will help shape the world of telecommunications.
At Terrestar, the future of telecom is close at hand.
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